Information Technology

Provided support to international users by handling inquiries and resolving issues in a timely and professional manner. Collaborated with multiple departments to ensure accurate and efficient solutions. Delivered verified information supported by proper documentation, ensuring clarity, reliability, and customer satisfaction. Maintained strong communication skills while managing multiple cases and upholding service quality standards.

SEO Backlinks Outreach Specialist Responsible for identifying relevant websites and reaching out to potential partners for backlink opportunities. Builds relationships with bloggers and site owners, sends outreach emails, and secures high-quality backlinks to improve website SEO performance. Tracks outreach progress and ensures links meet quality standards.

Created visually engaging and user-friendly website layouts, ensuring responsiveness across different devices. Applied design principles such as alignment, spacing, and typography to enhance user experience. Collaborated with teams to implement functional and aesthetically consistent web pages.

Responsible for maintaining and organizing student records, processing enrollment and registration documents, and ensuring accurate data entry. Assists with administrative tasks such as filing, scheduling, and handling inquiries from students and staff. Ensures confidentiality of records and supports the smooth daily operations of the registrar’s office.

Responsible for managing and maintaining the school’s IT systems, including servers, networks, and computer labs. Installs, configures, and updates software and hardware to ensure smooth daily operations. Provides technical support to teachers, staff, and students, and troubleshoots system issues. Ensures data security, system backups, and proper user access management. Monitors system performance and implements improvements to enhance efficiency and reliability.

Managed and maintained databases by ensuring accurate data entry, validation, and regular updates. Monitored data integrity, performed routine backups, and ensured secure handling of sensitive information. Assisted in generating reports and retrieving data as needed.

Built and maintained functional, responsive websites using modern web technologies. Ensured cross-browser compatibility, optimized performance, and implemented user-friendly features. Collaborated with teams to develop and update website content and functionality.