I help businesses streamline their operations through efficient customer support, insurance processing, and administrative support.
With over 3 years of experience handling international clients (AU, NZ, UK), I specialize in policy processing, data validation, and high-volume system tasks while maintaining strict SLA compliance.
My expertise includes:
• Insurance pre-booking, quoting, and policy processing
• Customer support
• Data entry and CRM management (GoHighLevel)
• Lead generation and data research (
• Reporting and policy status tracking
I am detail-oriented, reliable, and capable of working independently with minimal supervision. I ensure accuracy and efficiency in every task I handle.
I am currently upskilling in CRM automation and social media management to provide more value to my clients.
Experience: 2 - 5 years
Expert in professional email correspondence and international client support for AU, NZ, and UK markets. I handled broker requests, processed policy data, and managed Letters of Appointment (LOA) with strict adherence to international SLAs. Recognized as a Top Performer for accuracy and quality.
Experience: 2 - 5 years
Experienced Administrative Professional with 3+ years in international operations. Expert in email and calendar management, task prioritization, and professional correspondence for AU, NZ, and UK markets. Skilled in handling Letters of Appointment (LOA), portfolio transfers, and documentation transitions for underwriters. Recognized Top Performer (Q3 FY25) for high accuracy and consistent service delivery.
Experience: 2 - 5 years
Data Management & Analysis Specialist * Experienced in managing policy processing and broker requests for AU, NZ, and UK markets while maintaining strict international SLAs. * Skilled in data validation, premium analysis, and coverage limit verification using the Insight System. * Proficient in generating renewal claims reports and financial tracking to ensure data integrity. * Highly adept at using Microsoft Office for data encoding, documentation, and spreadsheet updates. * Recognized as a Top Performer (Q3 FY25) for consistent accuracy and quality in data-heavy tasks.
Experience: 1 - 2 years
IT graduate with experience in providing technical and administrative support. Proficient in troubleshooting basic hardware and system concerns, data validation, and maintaining financial tracking integrity. Skilled in using various systems like the Insight System for policy data analysis.
Experience: 1 - 2 years
Certified Lead Generation Specialist proficient in using Apollo.io for prospect research and high-quality lead list building. Currently upskilling in GoHighLevel (GHL) for CRM data entry and workflow automation.
Experience: 2 - 5 years
Fast and accurate in data encoding, spreadsheet updates, and documentation. Experienced in performing data validation and maintaining financial tracking integrity for diverse international portfolios.
Experience: 2 - 5 years
TEFL Certified professional with over 3 years of experience in professional correspondence for global markets. Expert in drafting accurate reports, emails, and documentation that adhere to international standards.
Experience: 2 - 5 years
IT graduate with 3+ years of experience in high-volume data validation and analysis at Accenture. Expert in processing international policy data, premiums, and financial reports with 100 ?curacy. Recognized as a Top Performer for meeting strict SLAs and maintaining data integrity. Proficient in MS Excel, Google Sheets, and the Insight System.
Experience: 6 months - 1 year
As an IT graduate, I have a strong foundation in technical systems and am currently undergoing mastery training for GoHighLevel (GHL). I am proficient in CRM data entry, managing basic workflows, and maintaining data integrity within the platform. My goal is to help clients automate their marketing and sales processes efficiently.
Experience: 2 - 5 years
Strong background in web research and data analysis. Skilled in using Apollo.io for lead prospecting and the Insight System for validating critical policy data and market information.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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