Hi! My name is Cherry Mae, and I am a reliable Virtual Assistant with several years of experience in customer service and healthcare accounts in the BPO industry.
I specialize in appointment scheduling, insurance verification, and claims support. I have experience communicating with patients, verifying insurance eligibility, and ensuring accurate documentation while maintaining HIPAA compliance.
I am highly organized, detail-oriented, and committed to providing excellent customer service. I can help businesses and healthcare providers manage daily administrative tasks, improve patient communication, and keep operations running smoothly.
Here are the services I can provide:
• Appointment Scheduling and Calendar Management• Insurance Verification and Eligibility Checks• Claims Processing Support• Customer Service and Patient Communication•
I am a fast learner, reliable tea
Experience: 2 - 5 years
3+ years assisting healthcare members with insurance verification, benefits, claims inquiries, and customer support while maintaining HIPAA compliance.
Experience: 2 - 5 years
Assisting customers with inquiries, resolving issues, and delivering excellent support through clear and professional communication.
Experience: 2 - 5 years
Verifying patient or member eligibility, coverage, and benefits to ensure accurate information before services are provided.
Experience: 2 - 5 years
Scheduling and confirming appointments, coordinating availability, and ensuring accurate calendar management.
Experience: 2 - 5 years
Reviewing and checking claim status, verifying information, and assisting with follow-ups to ensure claims are processed accurately.
Experience: 2 - 5 years
Effectively prioritizing tasks and managing time to complete work efficiently while meeting deadlines.
Experience: 2 - 5 years
Handling sensitive patient and member information securely while following privacy and confidentiality regulations to protect healthcare data.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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