Danica

Customer Service Specialist

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Overview

Looking for any work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 28th, 2026

Profile Description

Customer Service & Amazon Account Support Specialist

Handled customer service through email and phone calls, assisting customers with inquiries, order issues, and product information while maintaining a professional and solution-focused approach. Managed Amazon seller account tasks, including order monitoring, responding to customer messages, processing returns and refunds, and resolving account-related concerns. Coordinated with logistics and shipping providers to track deliveries, resolve shipment delays, and ensure smooth order fulfillment. Prepared and submitted logistics claims for lost, delayed, or damaged packages and maintained organized records and documentation for all transactions and cases.

Key Responsibilities:

Respond to customer inquiries via email and phone support

Manage Amazon seller account operations

Process returns, refunds, and order issues

Coordinate with shipping carriers and logistics partners

File and track claims for lost or damaged shipments

Top Skills

E-Commerce » Amazon

Experience: 1 - 2 years

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Trias City, Cavite

Tests Taken: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”