Alaissa

Administrative Support VA| CSR Sales &Chat Support Experience | Virtual Assistan

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Overview

Looking for full-time work (8 hours/day)

at $6.58/hour ($1,272.74/month)

High school diploma

Last Active

July 16th, 2026 (2 days ago)

Member Since

February 27th, 2026

Profile Description

***Administrative Support with CSR Sales & Chat Support Experience **

Need someone who can keep your business organized while providing excellent customer support? I'm here to help business owners save time by handling administrative tasks with accuracy and professionalism, with background in customer service and sales, I bring strong communication skills, attention to detail, and a customer-first mindset to every task.

What I can do:
* Manage emails and calendars
*Schedule appointments and meetings
*Organize files and documents
*Prepare reports, spreadsheets, and presentations
*Perform data entry with accuracy
*Conduct online research
* Respond to customer inquiries via email, chat, and phone
*Resolve customer concerns professionally and promptly
*Handle customer complaints with empathy and patience
*Maintain positive customer relationships
*Provide product and service information

Key Skills :

Customer Service
Data Entry
Document Management
CRM Management
Microsoft Office
Google Workspace
Scheduling & Coordination
Attention to Detail
Time Management
Written and Verbal Communication

Tools I use:
**Microsoft Office**
Word, Excel, PowerPoint, Outlook
Google Workspace: Gmail, Google Docs, Google Sheets, Google Drive, Google Calendar, Google Meet
**Communication**
Slack, Microsoft Teams, Zoom, Skype
Others: Zendesk, Salesforce, GenCloud

Feel free to reach out and D ---------- anytime




Top Skills

Experience: 6 months - 1 year

Proficient in using Zendesk by managing support tickets, resolving customer inquiries, and ensuring timely issue resolution.

Experience: 1 - 2 years

Experience: Less than 6 months

Organized and maintained filing systems for physical and digital documents to ensure efficient record management and supported daily office operations by providing administrative assistance to management and staff.

Other Skills

Basic Information

Age
23
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
None
Government ID
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