Adrian
Customer Service Trainer Turned Support Pro | I Fix Broken Support Systems
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.65/hour ($896.00/month)
Bachelor's degree
Last Active
June 25th, 2026 (today)
Member Since
February 25th, 2026
Profile Description
Are you losing customers because of slow replies or inconsistent support?
I help businesses fix their customer service so they keep more buyers and get repeat sales.
With my background as a Customer Service Trainer, I don’t just reply—I improve how your support works:
-Faster response handling
-Better customer experience
-Fewer escalations
I’ve trained and coached teams handling high-volume customer interactions, focusing on quality, efficiency, and customer satisfaction.
Whether you need an experienced customer support specialist, sales support professional, or trainer who can help improve team performance, I'm ready to contribute from day one. Send me a message and let's discuss your goals.
Top Skills
Customer Support » Sales Support
Experience: 5 - 10 years
I am an experienced sales support professional with a strong background in customer service, administration, and team coordination. My expertise lies in assisting sales teams by managing client communications, preparing proposals, and ensuring smooth end-to-end processes that drive business growth. I am skilled in CRM systems, reporting, and documentation, which allows me to track leads, monitor performance, and provide accurate data to support decision-making.
Customer Support » Customer Service
Experience: 10+ years
I am an experienced customer service professional with a strong background in BPO and administrative support, skilled in handling inquiries across phone, email, and chat with empathy and efficiency. My ability to adapt communication styles allows me to build rapport quickly and resolve issues while maintaining customer satisfaction
Coaching » Training and Development
Experience: 5 - 10 years
Demonstrated strong coaching and performance management skills by transforming underperforming agents into consistent top performers through targeted action plans, KPI monitoring, and structured follow-up sessions.
Other Skills
Customer Support » Sales Support » Account Retention
Experience: 5 - 10 years
specialize in account retention, combining strong customer service expertise with a proactive approach to client relationship management. My focus is on understanding customer needs, addressing concerns, and providing tailored solutions that strengthen loyalty and reduce churn. With experience in handling escalations, follow-ups, and renewal processes, I ensure that clients feel valued and supported throughout their journey.
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mexico, Pampanga
- Tests Taken
- IQ
- Score: 98
- DISC
- Dominance: 36
- Influence: 25
- Steadiness: 25
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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