Administrative Assistant/Customer Service Representative

•Keeping track of documents and files, both digital and paper || Keeping records current and well-organized ‎ ||Keeping up with office supplies and equipment ‎||Responding to emails and phone calls ‎||Sending messages to the appropriate recipients ||Data entry into systems ‎||Making basic presentations or reports ‎||Assisting teachers with daily duties ‎coordinating with several groups ‎||Helping with HR-related paperwork, such as hiring documentation.

•Respond to emails, chat messages, and phone conversations. ‎ ||Answer consumer questions in a clear and kind manner. ‎ ||Provide information about products or services ||‎Assist clients in resolving problems or grievances ‎ ||Handle exchanges, refunds, and returns ‎If necessary, elevate challenging issues to higher support.

‎•Assembling computers ‎ ||Installing hardware parts ‎ ||Setting up devices like printers ||Fixing computers that won’t turn on ‎||Replacing damaged parts ||Diagnosing hardware problems ‎||Cleaning components (dust removal) ‎||Upgrading parts (adding RAM, changing storage) ‎ ||Checking system performance ‎||Connecting computers to networks ||‎Setting up internet connections ‎||Attended training courses to build understanding of processes, techniques, and industry. ‎

•Welcomes new employees on their first day of work. ||Introduces them to the group and the office. ‎ ||Makes them feel more at ease ‎assist in setting up orientation meetings ||‎Explains the culture, regulations, and practices of the company. ||Responds to inquiries from new hires ‎||Provides forms for new hires to complete. ‎ ||Gathers the necessary documents (ID, contracts, etc.) ‎ ||Verifies that all documentation is finished.

•Keeping track of documents and files, both digital and paper ‎ ||Keeping records current and well-organized ‎ ||Keeping up with office supplies and equipment ‎ ||Responding to emails and phone calls ‎Sending messages to the appropriate recipients ‎||Data entry into systems ‎ ||Making basic presentations or reports.