Jessa

E-commerce Virtual Assistant | Shopify Support | Email & Dispute Management

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Overview

Looking for any work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

June 25th, 2026 (today)

Member Since

February 17th, 2026

Profile Description

Support e-commerce operations by managing customer inquiries, assisting with Shopify order processing, handling refunds, and preparing dispute documentation. Maintain accurate records, monitor deadlines, and ensure timely and professional communication. Contribute to improving workflow efficiency while delivering dependable virtual assistance.

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

I enjoy talking with people and creating conversations that feel natural and genuine. I'm good at making others feel comfortable, keeping discussions engaging, and connecting with different personalities. Whether it's casual chat or meaningful conversation, I always aim to bring positive energy and build real connections.

Customer Support » Customer Service » Chargeback Analysis

Experience: Less than 6 months

Supported e-commerce operations by analyzing customer disputes and preparing evidence for PayPal and Klarna chargebacks. Maintained organized documentation, tracked deadlines, and contributed to efficient dispute resolution, helping protect revenue while providing accurate and professional support.

Other Skills

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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