Customer Support & Training | SaaS | Customer Experience | Retention & Collections | Process Improvement
Experience: 5 - 10 years
Experience: 2 - 5 years
Managed end-to-end training lifecycle and curriculum maintenance Identified organization-wide skill gaps through training needs analysis Collaborated with Quality Assurance team and stakeholders to implement effective training updates Spearheaded projects that helped increase productivity and improve workflow efficiency
Experience: 2 - 5 years
Experience: 2 - 5 years
Handled inbound and outbound customer interactions related to billing, payments, and account retention for SiriusXM
Experience: 2 - 5 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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