IGaming Operations & Payments Specialist | PSP & Gateway Integration | KYC/KYB |

Overview

Looking for any work (8 hours/day)

at $4.95/hour ($960.00/month)

Associates degree

Last Active

June 4th, 2026 (3 days ago)

Member Since

February 12th, 2026

Profile Description

Results-driven professional with over 7 years of experience in BPO, finance consulting, customer service, and online gaming operations. Proven expertise in customer support, payment processing, risk monitoring, fraud detection, dispute resolution, and account management in high-volume, KPI-driven environments.

Strong background in financial analysis, transaction verification, compliance monitoring, and operational efficiency. Experienced in handling sensitive data with accuracy and confidentiality while maintaining high customer satisfaction (CSAT) and quality assurance standards.

Proficient in CRM and operational tools including Zendesk, Salesforce, Slack, Zoom, Oracle, LiveChat, HRMS, and other customer relationship management platforms. Technically adaptable in both Mac and Windows environments.

Additional skills include basic graphic design, Adobe Photoshop, photography, and digital content familiarity—bringing creativity and attention to detail to digital platforms.

Consistently recognized as a top performer, achieving Top AHT, high CPH, and 100% attendance while meeting and exceeding performance metrics.

Detail-oriented, analytical, and remote-ready. Currently seeking opportunities in Customer Service, E-commerce Support, Payment Operations, Risk & Fraud Analysis, Finance Operations, or Virtual/Remote roles.