Healthcare VA | Customer Support | Admin Support | Cold Calling | Appointment Se

Overview

Looking for any work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

July 7th, 2026 (yesterday)

Member Since

February 11th, 2026

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in healthcare coordination, customer service, and administrative support. I recently worked as a Medical Coordinator in a remote setting, where I conducted cold calls, identified potential patients, and scheduled doctor consultations. I assessed patient concerns, documented medical information, verified insurance coverage, and coordinated directly with healthcare providers. This experience strengthened my ability to communicate effectively, handle objections, and build trust with clients.

I also bring over four years of experience in the BPO industry as a Customer Service Representative and Technical Support Specialist. I handled customer inquiries via phone, chat, and email while consistently delivering high-quality service. I am skilled in active listening, empathy, problem-solving, and ensuring customer satisfaction through efficient and accurate resolutions.

Due to my strong performance, I was promoted to Subject Matter Expert and later to Operations Supervisor, where I developed leadership, coaching, and team management skills. I was recognized multiple times and awarded Top Supervisor for consistently exceeding KPIs.

I am highly organized, adaptable, and committed to providing efficient and dependable support to help businesses run smoothly.