Social Media Manager with Graphic Design Skills

Responsible for initiating outbound calls to prospective clients to promote products and services. Explained product features, addressed customer inquiries, and handled objections professionally to achieve sales targets. Maintained accurate customer records, updated sales reports, and ensured high levels of customer satisfaction through effective communication and follow-up.

Responsible for managing and maintaining social media platforms to enhance brand visibility and engagement. Created and scheduled content, responded to inquiries and messages, monitored audience interaction, and analyzed performance metrics to improve online presence. Ensured consistent branding and effective communication across digital platforms.

Responsible for creating visually appealing and engaging designs for digital and print materials. Developed graphics for social media, marketing campaigns, and promotional content while ensuring brand consistency. Utilized graphic design software to produce high-quality visuals that effectively communicate messages and support business objectives.

Responsible for assisting customers through online chat platforms by addressing inquiries, resolving concerns, and providing accurate information about products and services. Maintained professional communication, ensured timely responses, documented interactions, and contributed to customer satisfaction and retention.