Leonora
Customer Service Specialist | Financial Services | Chat & Voice Support | Fraud
Overview
Looking for full-time work (8 hours/day)
at $2.83/hour ($545.44/month)
Bachelor's degree
Last Active
June 15th, 2026 (9 days ago)
Member Since
February 9th, 2026
Profile Description
Customer service professional with 3+ years of experience in financial services, fraud analysis, and multi-channel support (chat and voice). Experienced in resolving client issues efficiently while ensuring accuracy and compliance. Proficient in Salesforce, Oracle CX, Jira, and BlueZone, with a strong focus on clear communication, problem-solving, and dependable service in fast-paced environments.
Top Skills
Customer Support » Ecommerce
Experience: 1 - 2 years
Advisor I, Chat Support handling Retail/E-commerce account. Assisting customers with their order inquiries, payment, refund, order tracking, and order concerns.
Customer Support » Customer Service » Fraud detection
Experience: 1 - 2 years
Customer service representative under Fraud department handling 80+ daily interactions. Assisting customers regarding their bank accounts, unauthorized transactions, fraudulent prevention, cross coordination.
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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