I’ve worked in the BPO industry for almost 14 years, as a Customer Service Representative, where I developed strong communication, organization, and problem-solving skills. In my previous roles, I handled customer inquiries, resolved issues efficiently, managed multiple tasks at once, and ensured a positive customer experience. This helped me become detail-oriented, reliable, and comfortable working in fast-paced environments.
While I don’t have a Virtual Assistant experience yet, I've attended a training course about virtual assistant. I was able to learn skills such as
maintaining professionalism in communication—are highly transferable. I’m also proactive about learning new tools.
My goal is to support businesses by improving customer satisfaction, maintaining clear communication, and helping clients stay on top of their schedules and priorities. I am committed to being a dependable, proactive Virtual Assistant who helps teams run smoothly behind the scenes.
Core Skills:
- Customer
- Calendar Management & Scheduling
- Administrative & Remote Support
- Problem Resolution & Client Care
- Data Entry & Organization
- Time Management & Multitasking
- Canva | Basic Graphic Design
- Social Media Management
Experience: 2 - 5 years
I used CRM-Salesforce from the previous BPO Company I worked at.
Experience: 1 - 2 years
I worked in an I.T company as Data Service Representative for 2years
Experience: 10+ years
I have been a customer support in a BPO industry for 12 years
Experience: 2 - 5 years
I learned basic Canva, Graphic Design
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
I learned Trello through a Virtual Assistant Training.
Experience: Less than 6 months
I learned ClickUp through a Virtual Assistant Training.
Experience: Less than 6 months
I learned Calendar Management through a Virtual Assistant Training.
Experience: Less than 6 months
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