Customer Service Representative, Administrative Support

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

September 5th, 2023 (252 days ago)

Member Since

June 15th, 2017

Profile Description

Hi! Thank you for viewing my profile.
.
I'm Upgrade to see actual info Upgrade to see actual info, 26 years old. Have been working as an eCommerce Virtual Assistant/ Customer Service Representative for 2 years now.
.
Solid experience using Shopify in:
- Adding Categories- Customizing Navigation
- Product Listing- Using Oberlo
- Processing Orders via Oberlo
- Processing Manual orders
- Processing Refunds- Facebook Marketing
.
Solid experience using Zendesk:
- Managing Templates
- Providing good customer service to customers
- Assigning Tickets
.
Also have experience using Slack, managing Facebook Ads.
.
I worked as a Customer Service Representative and at the same time, as a Facebook Moderator during my Upgrade to see actual info year of working remotely. 
.
Later on, I worked as a Virtual Assistant for a writing company. Bidding works for them to write on. 
.
Recently, I worked as a Zendesk Email Support and assisting customers regarding order inquiries and refunds.