I am a seasoned Trust and Safety professional with a proven track record of protecting platform integrity and scaling high-performing moderation teams. Having climbed the ranks from Moderation Agent to Team Lead, I offer a 360-degree perspective on policy enforcement, high-stakes appeals, and the intersection of user safety and brand reputation.
In complex account-level disputes, I specialize in:
Policy Enforcement: Navigating nuanced guidelines with precision and speed.
Leadership & Mentorship: Driving teams to exceed KPIs through data-driven coaching.
Conflict Resolution: Managing sensitive customer escalations with discretion and a security-first mindset.
Beyond operations, I stay at the forefront of digital evolution by leveraging AI tools (Gemini, ChatGPT, Grok and Google Flow) to create high-quality digital content. I bridge the gap between human intuition and AI efficiency. Please check my portfolio for examples of my AI-assisted content work (
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.