I started working back in 2011 as a customer service representative in the BPO industry. I have handled online shopping and financials accounts. I've been with the industry for 6 years. I can say that working as a customer several, I've gain a lot of knowledge and attitude towards
Started working from home in 2016. My first job was an ESL tutor. I teach English to Japanese, Korean and Chinese. I was never satisfied on what I am doing, so I tried applying for different types of job. I applied as an AMAZON VA. I was pretty confident on this because, I worked as an Amazon CSR before and use the same tool - Amazon Seller. I handled his Amazon account and take care of his client. I use to communicate with them via phone and
I also work as a Digital Support Specialist. This was a contractual job only. This type of job is somehow easy, as you on manage several websites for our clients from restaurants, doctors, clinic, vets, car dealers and more. I response to customers reviews and feedback about their product and services on social media platforms.
Lucky enough, a client from Insurance Industry trusted me enough and hired me. She hired me as an Insurance VA and very patient with me learning. I started from answering phone calls, getting their concerns and try to help them out then later on, task was added on me. I started quoting policy both personal and commercial but was more focus on personal insurances. I use PL rates and IBQ for quoting. AMS 360 is our main CRM. I also create certificates, policy change, follow ups and telemarketing. We use DYL and Zoiper for making inbound and outbound calls.
I also explore the world of Real Estate. My main skill is telemarketing. I call the leads we get from Zillow,
I can speak and write in English well. I have multi-tasking capabilities. Proven with initiative and ability to work with minimal supervision. I can easily adapt to the environment I am with. I can easily work with diverse group of people.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.