Marvin
Dental Healthcare VA | Insurance Verification & Claims Support | Customer Servic
Verified
Overview
Looking for any work (8 hours/day)
at $5.78/hour ($1,120.00/month)
Associates degree
Last Active
July 12th, 2026 (11 days ago)
Member Since
January 27th, 2026
Profile Description
Overwhelmed dental practices and healthcare providers lose hours each week verifying insurance, explaining benefits, and resolving claims. I give those hours back by handling the process with accuracy, compliance, and care.
With nearly 10 years of experience in dental insurance verification, healthcare support, and financial services, I specialize in:
• Eligibility & benefits verification (PPO/HMO)
• Claims assistance & patient / provider communication
• HIPAA-compliant handling of PHI
• CRM documentation (Salesforce ACET, Doc360, Genesys, NEA)
• Dental software familiarity (OpenDental, Eaglesoft, Dentrix)
• Administrative & back-office support
I’ve supported U.S. healthcare members and financial clients in high-volume environments, consistently meeting productivity and quality targets. At UnitedHealthcare, I managed inbound calls, explained benefits clearly, and resolved escalated cases while maintaining HIPAA compliance. In financial services, I processed insurance and loan protection transactions with precision and adherence to compliance standards.
Tools & Certifications:
• HIPAA Certified
• Microsoft Office & Google Workspace
• CRM Systems (Salesforce ACET, Doc360, Genesys, NEA)
• Dental Practice Management Software (Open Dental)
Availability: Full-time remote, flexible across U.S. EST/PST.
Message me here on LinkedIn or
Top Skills
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Healthcare
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
-Handled inbound customer inquiries related to healthcare benefits, eligibility, and coverage details - Verified member information while strictly following HIPAA compliance - Documented interactions accurately using internal CRM and healthcare tools - Resolved issues efficiently while meeting quality and productivity metrics - Demonstrated strong communication skills in handling sensitive and complex concerns
Other Skills
Office and Administration » Data Entry
Experience: 5 - 10 years
Professional Services » Medical Services » HIPAA Compliance
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: 2 - 5 years
CRM & Ticketing Systems (Genesys, ACET, Doc360 – similar tools)
Customer Support » Technical Support
Experience: Less than 6 months
Office and Administration » Administrative Support
Experience: 5 - 10 years
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Virtual Assistant
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cabuyao, Laguna
- Tests Taken
- IQ
- Score: 92
- DISC
- Dominance: 28%
- Influence: 14%
- Steadiness: 27%
- Compliance: 31%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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