CHAT SUPPORT / COSTUMER SUPPORT ASSISTANT

Assisted in inventory management by monitoring and recording supplies and materials. Updated inventory records accurately and reported shortages when necessary. Ensured proper documentation and oraganiztaion of inventory data.

Provide accurate information to the client, resolved concerns and followed up to ensure client satisfaction. Demonstrate strong communication, problem solving and multi tasking skills.

Escalated complex issues and follow ups via whatsApp to ensure timely solution. Provide accurate information and costumers step by step in resolving concerns. Coordinated with the team members to ensure costumer satisfaction and issue resolution.

Ensured accuracy and completeness of costumer information and records.

Provided administrative support by managing schedules, records and daily operational tasks. Assited in coordinating appointments and follow-ups.

Communicated effectively with clients from diverse backgrounds in an international work environment. Responded to inquiries with clarity,empathy and professionalism.

Communicated clearly and professionally with costumers and team members.

Demonstrate strong time management skills by efficiently handling multiple tasks and priorities in a fast-paced clinical environment.

Verified data for accuracy and completeness. Assisted in updating reports and tracking costumer concerns.