Ain

Customer Support Specialist with Billing & Administrative Support

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 5th, 2026 (3 days ago)

Member Since

January 22nd, 2026

Profile Description

I am a dedicated Customer Support and Administrative Support Specialist with over 3 years of experience in the BPO industry. My background includes assisting customers through phone, email, and chat while handling billing inquiries, account management, and issue resolution for an Australian energy retail company. I am highly organized, detail-oriented, and committed to delivering excellent customer service.

I am experienced in managing administrative tasks, maintaining accurate records, handling customer communications, and working independently in a fast-paced remote environment. I adapt quickly to new tools and processes and always strive to provide efficient, reliable, and professional support.

I am currently seeking long-term remote opportunities where I can contribute my customer service, billing, and administrative skills while continuing to grow professionally.

Top Skills

Experience: 2 - 5 years

Respond promptly to customer inquiries with clear, professional, and solution-focused communication.

Experience: 2 - 5 years

Deliver exceptional support through phone, email, and chat while ensuring customer satisfaction and resolving concerns efficiently.

Experience: 2 - 5 years

Experienced in handling billing inquiries, account updates, payment concerns, and invoice-related issues with accuracy and attention to detail.

Other Skills

Experience: 2 - 5 years

Comfortable using CRM platforms to manage customer interactions, document cases, and track resolutions.

Experience: 2 - 5 years

Quick to learn new tools, processes, and workflows while thriving in fast-paced environments.

Experience: 2 - 5 years

Strong verbal and written English communication with the ability to build rapport and explain information clearly.

Experience: 2 - 5 years

Analyze customer concerns, identify root causes, and provide timely, effective solutions.

Basic Information

Age
25
Gender
Male
Website
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Address
Valenzuela, Metro Manila
Tests Taken
None
Government ID
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