Customer Support and Retention professional with 6 years of experience across e-commerce, consumer technology, and online service platforms. Nearly two years of technical support experience with Amazon Devices and Digital products, combined with a strong background in frontline customer service and issue resolution. Proven Customer Retention Specialist with 3 years of experience managing high-volume
Experience: 5 - 10 years
Consistent performing Customer Service Representative via phone and email for almost 6 years.
Experience: 2 - 5 years
Experience: 1 - 2 years
Provided almost 2 years Technical Support for Amazon Devices
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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