Provided troubleshooting and technical assistance for LG appliances, including diagnosing malfunctions, guiding users through setup, and resolving operational issues. Supported DoorDash driver app users, helping with account setup, app navigation, order management, and resolving connectivity or technical problems. Experienced in explaining solutions clearly to non-technical users and documenting recurring issues for escalation.

Managed voice orders from DoorDash customers, ensuring accurate order entry and timely processing. Provided clear communication, confirmed details, and resolved issues efficiently to maintain customer satisfaction. Coordinated with drivers and support teams to ensure smooth delivery operations.

Data Annotation using Ango AI

Created visual content for digital and print media, including social media graphics, banners, logos, and marketing materials. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools like Canva, kittl and befunky. Collaborated with teams to understand design requirements, maintain brand consistency, and deliver high-quality, engaging visuals.

Conducted online English lessons for students of varying ages and proficiency levels using 51Talk’s virtual classroom platform. Prepared lesson plans, delivered interactive teaching sessions, and provided constructive feedback to improve students’ speaking, listening, reading, and writing skills. Managed classroom technology, resolved technical issues during sessions, and maintained detailed progress records for each student.