Jojit
Executive Assistant | Virtual Assistant | Logistics & Operations | Bookkeeping S
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (yesterday)
Member Since
January 16th, 2026
Profile Description
Results-driven BPO leader with extensive experience in site operations, people management, and performance optimization. Proven ability to lead multi-level teams, drive KPI achievement, and improve customer experience through behavioral coaching and process improvements. Strong background in client management, quality assurance, and escalation handling, with a consistent track record of aligning operational goals with business objectives.
Top Skills
E-Commerce » Logistics Management
Experience: 5 - 10 years
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Lead overall site operations, ensuring delivery of service levels, productivity, quality, and client KPIs Manage and develop multi-level teams including Team Managers, Team Leads, QA, SMEs, and agents Partner closely with account leads and clients to monitor performance, mitigate risks, and align operational goals Drive performance management and behavioral coaching, addressing gaps and improving consistency Analyze operational data to identify trends and implement process improvements Ensure compliance with company policies, client requirements, and operational standards Handle high-level escalations, ensuring timely resolution and client satisfaction Prepare and present weekly and monthly operational reports to leadership Foster a performance-driven, accountable, and people-centric culture
E-Commerce » Logistics Management » Freight Forwarding
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 50
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Carcar City, CEBU
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 51
- Influence: 16
- Steadiness: 25
- Compliance: 8
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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