Virtual Bookkeeper & Accounting Specialist | QuickBooks | AP/AR

I have hands-on experience using QuickBooks Online to manage day-to-day bookkeeping tasks. My responsibilities included setting up company files, maintaining the chart of accounts, recording transactions, reconciling bank and credit card accounts, and generating financial reports such as Profit & Loss and Balance Sheet. I ensured accuracy, organization, and compliance with basic accounting standards.

I have hands-on experience in bookkeeping and administrative support through training and practice. I use Microsoft Excel and Google Sheets to track income, expenses, and organize financial records. I am familiar with QuickBooks and can record transactions, manage accounts, and maintain accurate financial data. I also have experience supporting e-commerce tasks such as product listing, order tracking, and data entry, ensuring all information is well-organized and accurate. I am continuously improving my skills to provide reliable and high-quality support to clients.

I have experience working as a Customer Service Representative, providing professional and friendly support to customers by handling inquiries, resolving issues, and delivering accurate information. I consistently focused on customer satisfaction by listening actively, responding promptly, and ensuring concerns were resolved efficiently.

I have experience in financial accounting, including recording and classifying financial transactions, maintaining accurate general ledger accounts, and preparing basic financial statements such as the Income Statement and Balance Sheet. I ensure transactions are properly documented, reconciled, and aligned with accounting principles to support accurate financial reporting.

I have experience supporting e-commerce businesses using Shopify through hands-on practice and training. I am familiar with: ✔ Product listing (titles, descriptions, pricing, images) ✔ Order tracking and fulfillment monitoring ✔ Updating inventory and product details ✔ Data entry and organizing product information ✔ Basic customer support tasks. I ensure all product and order data are accurate, organized, and updated. I am detail-oriented and able to follow instructions to maintain a smooth e-commerce operation. I am continuously learning more about Shopify to improve my skills and provide better support to online businesses.