Arje

Virtual Assistant | Customer Service Specialist | Banking, BPO & Healthcare Prof

65 ID PROOF
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Overview

Looking for full-time work (12 hours/day)

at $6.94/hour ($2,016.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (3 days ago)

Member Since

January 13th, 2026

Profile Description

Results-driven professional with over 13 years of banking experience, 4+ years in the BPO industry, and healthcare experience as a Certified Caregiver in the USA. Skilled in customer service, email and chat support, inbound and outbound calls, appointment scheduling, administrative support, data entry, CRM management, client relationship building, problem-solving, and conflict resolution. Recognized for strong communication skills, attention to detail, adaptability, and the ability to deliver exceptional service in fast-paced environments. Committed to professionalism, accuracy, and exceeding client expectations while working independently or as part of a team.

Top Skills

Customer Support » Chat Support

Experience: 5 - 10 years

Handling live chat queries professionally; ensuring quick and accurate responses to customer issues.

Office and Administration » Email Management

Experience: 10+ years

Organizing, responding to, and prioritizing emails for executives and clients.

Customer Support » Customer Service

Experience: 10+ years

Over 4 years in BPO handling customer inquiries via email and chat; focused on problem-solving and client satisfaction.

Other Skills

Office and Administration » Data Entry

Experience: 10+ years

Accurate, fast, and detail-oriented entry of information; maintaining spreadsheets and records.

Office and Administration » Administrative Support

Experience: 10+ years

Calendar management, document preparation, and office coordination; ensuring smooth remote operations.

Accounting » Banking

Experience: 5 - 10 years

Over 10 years of experience in banking administration, customer support, and compliance

Office and Administration » Documentation

Experience: 10+ years

Creating, editing, and formatting reports, letters, and presentations in MS Office.

Marketing » Social Media Management

Experience: 2 - 5 years

Basic knowledge of managing content, engagement, and communications via social media platform

Office and Administration » Communication

Experience: 10+ years

Clear and professional verbal and written communication.

Office and Administration » Problem Solving

Experience: Less than 6 months

Quickly resolving issues and providing solutions in both customer service and operational tasks.

Office and Administration » Research

Experience: Less than 6 months

Ability to gather, analyze, and summarize information for reports or client needs.

Office and Administration » Time Managment

Experience: Less than 6 months

Efficiently prioritizing multiple tasks to meet deadlines consistently.

Professional Services » Medical Services » Patient Care

Experience: 1 - 2 years

Experience assisting clients in home care settings; familiar with elderly and dementia care.

Basic Information

Age
37
Gender
Male
Website
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Address
Sibulan, Negros Oriental
Tests Taken
IQ
Score:  121
DISC
Dominance: 38%
Influence: 18%
Steadiness: 30%
Compliance: 14%
English
C2(Advanced/Mastery)
Government ID
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