Maylene

Senior QA Specialist/ Product Trainer/ Senior CSR

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 29th, 2024 (31 days ago)

Member Since

June 5th, 2017

Profile Description

10+ years of experience in the BPO industry (internal and external customers), specifically: end-user and internal-client technical and customer service support via phone, chat, and email. I am an intelligent and intuitive thinker and problem Upgrade to see actual infotail oriented multi-tasker who understands the importance of strict adherence to deadlines. Voracious learner. Enjoys challenges. Although I am new to the virtual assistant industry, I am confident that I possess the skill set and attitude required to be successful by leveraging my broad work experience to date. Please reach out to me with any questions.

Top Skills

Project Management

Experience: Less than 6 months

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Google Docs

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Accounting » Quickbooks

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 1 - 2 years

SEO

Customer Support » Technical Support

Customer Support » Sales Support

Office and Administration » Data Entry

Office and Administration » Email Management

Experience: Less than 6 months

Basic Information

Age
42
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 22
Influence: 7
Steadiness: 36
Compliance: 34
English
C2(Advanced/Mastery)
Uploaded ID
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