HR Operations and Process Improvement professional with 12+ years of experience supporting payroll operations, shared services, workflow optimization, and HR systems within IBM. Experienced in process documentation, PeopleSoft, system upgrades, validation, and operational support. Successfully led initiatives that reduced processing time by up to 75% through process innovation and automation. Strong background in project coordination, process improvement, and cross-functional collaboration.
Experience: 5 - 10 years
Experienced in managing and supporting operational processes through workflow optimization, process standardization, project coordination, and continuous improvement initiatives to enhance efficiency and service delivery.
Experience: 5 - 10 years
Payroll Administration
Experience: 5 - 10 years
Experienced in applying Agile methodologies to support process innovation, workflow optimization, project coordination, and continuous improvement initiatives within operational environments.
Experience: 5 - 10 years
Experienced in reviewing, validating, and analyzing operational data to ensure accuracy and improve reporting quality.
Experience: 5 - 10 years
Developed and maintained process documents, SOPs, training materials, and workflow guides for operational consistency.
Experience: 2 - 5 years
Skilled in identifying workflow gaps and implementing process improvements, automation, and standardization initiatives that improve efficiency.
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