Detail-oriented professional with over 7 years of on-site experience in customer service, order processing, and inventory management, now transitioning into E-Commerce Virtual Assistance and General Administrative Support. Skilled in handling 50+ daily transactions with 95–99% accuracy, maintaining organized records, and supporting smooth day-to-day operations across retail and food service environments. Experienced in managing online orders via Shopee and
Experience: 5 - 10 years
Inventory Monitoring & Documentation: Tracked 100+ SKUs, coordinated restocking, and maintained 98% stock accuracy.
Experience: 5 - 10 years
Customer Support: Delivered responsive service via chat/email, maintaining 95%+ satisfaction.
Experience: 5 - 10 years
Order Processing & Fulfillment: Managed 50+ daily Shopee/Facebook Marketplace transactions with 99?curacy.
Experience: 5 - 10 years
Workflow Optimization & SOP Adherence: Streamlined processes to reduce service delays by 20% and improve team efficiency.
Experience: 5 - 10 years
Data Entry & Reporting: Recorded ₱10,000+ average daily revenue, reconciled POS transactions, and prepared sales reports.
Experience: 5 - 10 years
Google Workspace & Admin Tools: Skilled in Docs, Sheets, and Drive for documentation, reporting, and collaboration.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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