Overview

Looking for any work (8 hours/day)

at $4.72/hour ($909.09/month)

Not Specified

Last Active

July 6th, 2026 (5 days ago)

Member Since

January 10th, 2026

Profile Description

I am a reliable and detail-oriented Virtual Assistant with over 15 years of experience in customer service, order processing, and back-office support for a large e-commerce automotive company ( ---------- ).

My background includes handling high-volume customer inquiries, coordinating orders, resolving shipment and delivery issues, and working with internal teams to ensure smooth operations. These skills translate well into supporting freight brokers and logistics companies with daily administrative and operational tasks.

I am highly organized, comfortable working with systems and spreadsheets, and experienced in communicating professionally with customers, drivers, and internal teams. I take pride in being accurate, responsive, and dependable.

I am currently seeking a long-term opportunity as a Freight Virtual Assistant where I can assist with:
- Dispatch and load tracking
- Email and chat support
- Data entry and documentation
- Rate confirmations and order processing
- Customer and carrier communication
- Administrative support

I am committed to learning new tools quickly and contributing to the success of your logistics business.

Core Skills are as follows:

- Updated PCI/DSS Compliance Training Certification
- Customer Service (Email, Chat, Phone)
- Order & Shipment Tracking
- Data Entry & Documentation
- Dispatch Support
- Problem Resolution
- CRM & Ticketing Systems
- Microsoft Excel / Google Sheets
- Email Management
- Time Management
- Attention to Detail

Work Experience

Parts Specialist, Customer Service & Operations Support, Customer Protection Specialist – ----------
15 years

-Handled high-volume customer service via email and chat
-Processed orders and assisted with shipment tracking
-Resolved delivery issues and coordinated with internal departments
-Maintained accurate records and customer information
-Followed company procedures, met and exceeded performance metrics

Quality Assurance Specialist, Lead Generation - Who's Calling (Advanced Contact Solutions)
2 Years

-Monitor calls and ensure high level of customer service is provided while scanning for potential leads

Availability

- Full-time or Part-time
- Open to US time zone
- Stable High Speed internet and PC
- Quiet work environment