Anna

5+ years of experience supporting enterprise environments, including MSP and cli

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Bachelor's degree

Last Active

June 25th, 2026 (today)

Member Since

January 10th, 2026

Profile Description

Experienced IT & Security Operations professional with 5+ years of background in technical support, enterprise IT operations, asset management, and security investigations. Skilled in troubleshooting hardware and software issues, desktop deployment, ticketing systems, user support, and operational compliance.

Previously supported enterprise environments through roles involving Security Operations, Insider Threat investigations, OSINT research, Data Privacy, Ethics & Compliance case handling, and cross-functional incident coordination with global teams including Security Engineers, Legal, HR, and Operations leaders.

Experienced in handling high-volume support requests, SLA-driven environments, hardware deployments, inventory management, and end-user technical support. Knowledgeable in networking fundamentals, cloud technologies, cybersecurity, and security operations processes.

Certified in CompTIA A+, Google IT Support, Cybersecurity (CC), Network Security, Defensive Security & Incident Response, and Google Cloud technologies. Currently seeking long-term remote opportunities in IT Support, Security Operations, Technical Support, or IT Operations.

Top Skills

Office and Administration » Google Workspace

Experience: 2 - 5 years

Other Skills

Professional Services » Management Services » Inventory Management

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » IT » IT Asset Management

Experience: 2 - 5 years

Software » Network Administration » Active Directory

Experience: 1 - 2 years

Software » Server » Cybersecurity

Experience: 1 - 2 years

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Muntinlupa, Metro Manila

Tests Taken: IQ
Score: 104: DISC
Dominance: 15%
Influence: 32%
Steadiness: 40%
Compliance: 13%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”