John

Virtual Assistant / Customer Service Representative/ Licensed Medical Coder

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Bachelors degree

Last Active

December 14th, 2020 (1229 days ago)

Member Since

June 4th, 2017

Profile Description

Currently, I am employed as a Medical Coder for PMAX Global, Medical Coding company that is based in Arizona, USA. As a licensed Medical Coder for the company for more than two years, I am equipped with enough knowledge on converting medical diagnosis/ diagnoses and medical procedures into alpa-numeric codes which will be used by medical insurance for survey, research, and reimbursement purposes. Thus, I have to be keen on all the details indicated on the medical charts related to the claim for my client. 

I've been a trainer for Telstra for three years from May 2014 to June 01, 2017, where I was part of the team that makes sure that every new hired employee is well versed with the products and processes that need to be executed. Being a trainer is not just about facing the trainees and teach them what they are expected to do, we also need to do administrative tasks such as creating effective training materials for classroom and virtual training.

To create these materials, we have to use PDF and Microsoft applications such as word, Excel, and powerpoint. Before I became a trainer for Telstra, I used to answer calls for five months as a customer service representative for mobile service subscription.

I was also a medical records reviewer for one year and
a month for D.Scribe Medical transcription Services. I
was part of the team that makes sure that the details indicated on these documents have consistency and relevance to the patient’s claim. The documents sent to us is through PDF format, and these documents include patient’s chart, doctor’s findings and prescriptions, written patient orders like medications and plan. We used word file with templates to transcribe these documents and we coordinated with the physicians if in case we need to clarify some information.

I always believe that the constant thing in this world is change, so if there are new applications that I need to be immersed, I am very open minded to change and willing to be trained for these software or Upgrade to see actual info case that I do have any questions about the things that I need to do, I just don't rely on the people that already knows the process, but I would also do my part in researching related articles to the task given to me so I can also share this knowledge if in case the team is not familiar about it yet.

I am a person who is self driven by goals and ambitions, and it motivates me if I do the job on time. As an independent person, I want to have a long-term and stable job where I can help your business grow.

QUALIFICATIONS:
Passed the Professional Medical Coder licensure, taken last January 2018.
Passed the Nursing Licensure Exam, taken last June 2007
Reviews and summarizes Attending Physician Statement Form
Reviews and summarizes Medical Records.
Well versed in social media platform

SPECIAL SKILLS:
Great English Communication skills
Computer Literate (Microsoft Applications)
Relate well with people of varied cultures and values.
Operate Microsoft Office Applications proficiently.
Operate Adobe Photoshop Applications proficiently.
Answer the telephone and other communication tools effectively.
Comply, perform and multi task efficiently.
Follow simple and complex instructions.
Work well with minimal supervision.
Works well alone and with others professionally
Communicate and express English efficiently

Top Skills

Marketing » Social Media Management » Instagram marketing

Customer Support

Office and Administration » Data Entry

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Social Media Marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
38
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  129
DISC
Dominance: 23
Influence: 18
Steadiness: 23
Compliance: 37
English
C2(Advanced/Mastery)
Uploaded ID
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