Overview
Looking for full-time work (8 hours/day)
at $8.32/hour ($1,600.00/month)
Bachelor's degree
Last Active
June 25th, 2026 (2 days ago)
Member Since
January 8th, 2026
Profile Description
Greeting!
Experienced Virtual Assistant and Business Operations professional with 6+ years of background in customer service leadership, executive support, technical troubleshooting, content creation, and team management.
Most recently, I worked as a Business Operations Manager and Executive Assistant for a US-based FedEx Ground Linehaul business, supervising daily operations, removing workflow blockers, and managing social media content and digital marketing for the owner's soccer-related brand.
I have hands-on experience leading customer service teams, handling escalations, monitoring KPIs, preparing reports, and coordinating across departments. I am also a TEFL and TESOL certified trainer with experience onboarding and coaching tea
I am proficient in a wide range of tools including Google Workspace, Microsoft Office, ClickUp, Canva, Slack, Zoom, Stripe, Vonage, Descript, HeyGen, CapCut, and various AI tools such as ChatGPT, Gemini, and Claude AI.
I am detail-oriented, dependable, and comfortable working independently in a remote setup. I am ready to support business owners with operations, communications, scheduling, content, and anything in between.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
I have experience assisting customers by addressing inquiries, resolving issues, and providing helpful information promptly and professionally to ensure a positive customer experience.
Office and Administration » Attention to Detail
Experience: 5 - 10 years
I have experience carefully reviewing documents, data entries, and communications to ensure accuracy, catch errors, and maintain high-quality work standards.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
I have experience in accurately entering and updating data into spreadsheets, databases, and CRM systems, ensuring information is organized, error-free, and easily accessible for team use.
Office and Administration » Email Management
Experience: 5 - 10 years
I have experience managing high volumes of emails, responding promptly to inquiries, organizing messages, and ensuring clear and professional communication with clients and team members.
Coaching » Training and Development
Experience: 1 - 2 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.