Overview
Looking for full-time work (8 hours/day)
at $5.67/hour ($1,090.91/month)
Bachelors degree
Last Active
June 26th, 2026 (today)
Member Since
January 6th, 2026
Profile Description
I am a senior-level IT Endpoint and Desktop Support professional with strong experience delivering Tier 2–4 enterprise support in fast-paced, regulated environments. I am known as a reliable, detail-oriented, and security-conscious IT professional who ensures systems are stable, compliant, and aligned with business needs
Top Skills
Customer Support » IT
Experience: 5 - 10 years
Tier 2–4 enterprise desktop and endpoint support Installation, configuration, and troubleshooting of desktops, laptops, printers, and peripherals User account and access management (Active Directory, local accounts) Incident, service request, and escalation handling End-user training and technical documentatio
Customer Support » IT » IT Asset Management
Experience: 5 - 10 years
IT asset and inventory management Operational reporting and documentation Cross-team collaboration with regional and corporate IT team
Other Skills
Cloud Services » Google Cloud » Networking
Experience: 5 - 10 years
LAN/WAN setup and troubleshooting Firewall and VPN support ISP monitoring and escalation Structured cabling, patch panels, and network hardware installation
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Entra ID (Azure AD) Manage user accounts, licenses, roles, groups, and access policies Configure and enforce security, compliance, and conditional access policies Monitor service health, usage, and performance Support email security, retention policies, and data loss prevention (DLP)
Office and Administration » Regulatory Compliance
Experience: 5 - 10 years
Endpoint security administration: encryption, antivirus, patching, and backups Compliance with SOX, HIPAA, PCI, FDA, and ISO 27001 Change management and audit documentation Security policy enforcement and risk mitigation
Basic Information
- Age
- 45
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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