Jonah

Virtual Assistant with 12+ years of experience in customer service.

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Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Associates degree

Last Active

June 24th, 2026 (today)

Member Since

January 6th, 2026

Profile Description

I am a results-driven Virtual Assistant with over 12 years of experience in the call center industry, including team leadership since 2014. I specialize in customer support, administrative assistance, scheduling, email management, and process improvement.
Throughout my career, I’ve supported high-volume operations across healthcare, banking, telecommunications, retail, and real estate—ensuring excellent customer experience while maintaining accuracy and efficiency.
I am highly organized, reliable, and detail-oriented, with strong communication skills and the ability to work independently in remote environments. I thrive in fast-paced settings and take pride in helping businesses stay organized, responsive, and scalable.
Services I offer:
• Customer Support (Email, Chat, Phone)
• Administrative & Executive Support
• Scheduling & Calendar Management
• CRM & Data Entry
Email & Inbox Management
• Team Coordination & Process Support
Open to full-time or long-term remote opportunities as a Virtual Assistant.

Top Skills

Experience: 10+ years

Experienced Customer Support Specialist providing efficient phone, email, and chat support. Focused on resolving issues quickly while maintaining a positive customer experience.

Experienced Administrative Support professional with over 12 years in customer service and team leadership. Skilled in managing calendars, scheduling, email correspondence, data entry, document preparation, and workflow organization

Experience: 10+ years

Experienced in streamlining workflows, creating SOPs, and improving operational efficiency through data-driven process improvement.

Experience: Less than 6 months

Team Leader with 10+ years of experience in customer service operations and people management. Expertise in coaching, performance management, KPI tracking, and process improvement.

Other Skills

Experience: 10+ years

Data Entry Specialist providing accurate and timely input of information, database management, and record organization to support efficient operations.

Experience: 6 months - 1 year

Scheduling Specialist providing efficient calendar management, appointment coordination, and reminders to ensure smooth and organized operations.

Basic Information

Age
42
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  100
DISC
Dominance: 50
Influence: 21
Steadiness: 13
Compliance: 16
English
C2(Advanced/Mastery)
Government ID
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