I worked as a Customer Service Representative in a
BPO company here in the Philippines. Being a part of an online customer
oriented industry, customer satisfaction is the fundamental goal. To achieve that, different skills must be considered and observed. Example of which, you must have a typing speed of at least 50 wpm and an exceptional listening skills to cope up with customer's inquiries which I acquired working back then.
For several years, I worked as an eBay Store Manager who was responsible for customer inquiries, fulfillment processes, managing returns and refunds,
searching and listing profitable items and talking to Amazon or eBay whenever needed to maintain the store.
Moreover, multitasking that includes talking while typing and running through
applications are quite common for me. I am proficient in Microsoft Office,
Google Apps and photo editing tools like Adobe Photoshop and the like. I am also a
goal-oriented other than a task-oriented person, so what matters most to me
basically is the result and not just for the sake of doing a task that must be
done. Furthermore, I can work well with less supervision or even without supervision as long as I already mastered the tasks given.
With these experiences and knowledge, I am confident that I can do the
job effectively that can enhance and develop your business. Just provide me with the available videos and instructions on how things work and I'm good to go. Moreover, I am more eager to learn, acquire new skills and grow together with the company. Thank you and God bless !!! :)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.