Ecommerce Specialist

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Overview

Looking for any work (8 hours/day)

at $3.32/hour ($640.00/month)

Not Specified

Last Active

June 22nd, 2026 (2 days ago)

Member Since

January 4th, 2026

Profile Description

I've spent the last few years doing customer support and e-commerce operations work, mostly in the Shopify space. I started as a frontline support advisor handling merchant tickets — billing, store setup, troubleshooting — and eventually moved into a specialized escalation team handling more complex cases that needed deeper investigation and coordination with internal teams.

Outside of that, I've also handled the day-to-day customer service side of a dropshipping store: WISMO inquiries, order complaints, returns, and refunds. So I understand both the merchant-facing side and what it's like to be the one managing a store and dealing with customers directly.
On the tools side, I've worked with Zendesk, Freshdesk, Gorgias, and Google Workspace regularly. I can also use AI tools (Claude, ChatGPT) to speed up workflows, and I have some working knowledge of SQL and Python for anything that involves pulling or cleaning data.

I hold Google Career Certificates in Digital Marketing & E-Commerce, Data Analytics, and UI/UX Design — so I can wear a few hats if needed, but customer support and e-commerce ops is where most of my actual hours are.

I'm based in the Philippines and available for night shift hours, which lines up well with US and EU business hours.