Age:

28

Gender:

Female

Tests Taken:

IQ
Score:  84

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DISC

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Compliance:	11
Dominance:	43
Influence:	32
Steadiness:	15

English
 C1(Advanced)

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Last Active:

2019-11-03

Member Since:

2017-05-31

Hi I have not less than 8 year’s experience working as a customer service agent. The last position I held is an Debt Collector/Admin/Loan Processor for Cigno Loans an  australian based company. I can do all the task such as Loan Processing, Customer Service, Answering messages thru Email and  to the Facebook page , I handled all the department, First department is Loan Application where we need to do credit check about client, upload document such as statements and identification.Next Department is Customer Service wherein I handled answering calls and emails, regarding application status , balance, refund, and other request. Last Department is Collections  clients and providing payment plans and settlement. 
My Skype xeakeawc is dziiwmapnguovp
I'm willing to train and can work overtime in holidays or weekends I'll be glad to bring this experience to your business and promise to deliver the best customer service experience if hired. I've been trained and I'm experienced in handling emails; making outbound calls and receiving inbound calls; handling online chats; attending tickets, etc.
Yes, I can help with creating canned responses for frequently recurring questions. As this process is not a one-time-task, I will be involved with occasionally pulling out questions that occur a lot. I learn very fast, I possess great written and spoken communication skills, I'm a team player, I'm analytical and I pay attention to details.
I'll be very pleased if you contact me to handle this task for you. Give me the job and you can be assured that your customer service representative department is in very good hands. I'll look forward to an interview with you as soon as it is convenient.
Many thanks.
Regards,Pslew

TOP SKILLS

• Admin Assistant

• Appointment Setter

• Email Management

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Research

• Speaking

• Translation

• Community Forum Moderation

• Customer Support

• Email Support

• Phone Support

• Social Media Moderation

• Tech Support

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Office & Admin (Virtual Assistant)

EXPERIENCE

I have almost 8 months doing some Data Entry work.

SKILL RATING

• Admin Assistant

• Appointment Setter

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning

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English

EXPERIENCE

I've work in the BPO industry for almost 8 years speaking with Americans and Australians

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

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Marketing & Sales

SKILL RATING

• Affiliate Marketing

• Classified Ads Marketing

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Web Development

SKILL RATING

• Joomla Development

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Webmaster

SKILL RATING

• Joomla

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Customer Service & Admin Support

EXPERIENCE

i have 4years experience doing customer service and admin stuff 2years as a collector and a year as a lead generator and appointment setter

SKILL RATING

• Community Forum Moderation

• Content Moderation

• Customer Support

• Email Support

• Phone Support

• Social Media Moderation

• Tech Support