Raemon

Technical Teamlead, Technical Support, Customer Support, Billing Support,

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

December 29th, 2025

Profile Description

My experience covers almost all aspects of the customer service industry. I have been a frontline agent for technical, billing, and customer service accounts. I have some experience handling inbound sales inquiries. I was a technical Support and a team leader.
I am skilled MS Office and Google Suite apps. I have been using Zendesk and Slack for remote work since
2017. My career has been built around my ability to communicate efficiently and and effectively in any situation. Whether chat, email, phone/video calls, or even in person, I am skilled at communicating with clients and/or co-workers. I am also a certified Six Sigma yellow belt.
I do well alone or in a team . I excel when facing challenges. I can be a frontliner but 1 am more than capable of leading if necessary. I am looking for opportunities to use my skills and experience in a way that satisfies my never ending pursuit of personal growth.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Manages and assists customer support and product concerns.

Customer Support » Technical Support

Experience: 10+ years

Technical Support Specialist • Troubleshoots and resolves complex software issues • Provides Technical Support for an antivirus software company, and support for online games. Manages and assists technical and product concerns for Kajabi customers.

Office and Administration » Team Leadership

Experience: Less than 6 months

Manages day to day operations, ensures complete, timely and accurate submission of all deliverables of the Team. Leads and participates in internal and external projects, handles Kajabi performance management and staff development programs.

Other Skills

Basic Information

Age: 46

Gender: Male

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Address

Tests Taken: None

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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”