Dustin
Technical + Customer Support VA | Email + Chat + Phone Support | Google Workspac
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.87/hour ($552.29/month)
High school diploma
Last Active
July 2nd, 2026 (6 days ago)
Member Since
December 28th, 2025
Profile Description
With over 7 years of professional experience in the BPO industry, I possess a proven track record of evolving from frontline support to advanced Tier 1.5 technical resolution. My background includes 4 years of voice support and 1.5 years of chat support, making me adaptable to any communication channel.
I specialize in de-escalating critical customer issues, having spent 2 years in Escalation and Support teams where I handled complex cases that frontline agents could not resolve. Holding a Bachelor of Science in Customs Administration, I bring a disciplined, analytical, and detail-oriented approach to every task. I am looking to leverage my advanced troubleshooting skills and reliability to support your business as a dedicated Virtual Assistant.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
With over 7 years of professional experience in the BPO industry, I possess a proven track record of evolving from frontline support to advanced Tier 1.5 technical resolution. My background includes 4 years of voice support and 1.5 years of chat support, making me adaptable to any communication channel.
Office and Administration » Decision Making
Experience: 2 - 5 years
With over 7 years of professional experience in the BPO industry, I possess a proven track record of evolving from frontline support to advanced Tier 1.5 technical resolution. My background includes 4 years of voice support and 1.5 years of chat support, making me adaptable to any communication channel.
Other Skills
Office and Administration » Google Docs
Experience: Less than 6 months
Office and Administration » Google Sheets
Experience: 2 - 5 years
Over two years of hands-on experience leveraging Google Sheets to organize, analyze, and present data efficiently.
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Office and Administration » Creative Problem Solving
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Microsoft Word
Experience: Less than 6 months
Office and Administration » Adaptability
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: Less than 6 months
Basic
Video Editing » CapCut
Experience: Less than 6 months
Basic
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 131
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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