Expert Appointment Setter & Customer Service Representative | 3+ Years Experience
I am a results-driven professional with nearly 4 years (3 years and 10 months) of experience in high-volume outbound customer service and appointment setting. During my tenure at Zonic Design, I specialized in the automotive niche, acting as the primary link between clients and service centers to coordinate car repairs and maintenance.
My expertise lies in mastering the phone, handling objections, managing complex schedules, and ensuring a seamless booking process. Beyond appointment setting, I focus on lead qualification, identifying and filtering high-quality leads to ensure a high chance of conversion. I am highly organized in administrative tasks, CRM data entry, and calendar management. I am a reliable, self-motivated worker who understands the importance of hitting targets while maintaining a professional brand voice. I am ready to bring my phone mastery and administrative skills to help your business grow.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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