Overview
Looking for full-time work (8 hours/day)
at $7.55/hour ($1,454.56/month)
Bachelors degree
Last Active
June 28th, 2026 (14 days ago)
Member Since
December 20th, 2025
Profile Description
Multifaceted Specialist with over 5 years of experience in diverse sectors (Travel, Sales, BPO), focusing on e-commerce optimization and process enhancement. Proven track record of identifying user pain points and implementing configuration changes to improve website product offerings and customer service efficiency. Seeking to leverage analytical and cross-functional communication skills to drive company growth.
Top Skills
E-Commerce
Experience: 1 - 2 years
Analyzed user feedback and behavioral data to identify key website pain points, leading to the implementation of 15+ targeted functionality improvements that increased overall user satisfaction scores by 20%.
Customer Support » Customer Service
Experience: 1 - 2 years
Collaborated with cross-functional teams to streamline escalation procedures, decreasing average resolution time from 48 hours to 24 hours and enhancing overall service response efficiency.
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Elevated from Email Support Agent to Product Configuration Specialist within 12 months by quickly mastering complex platform features, contributing to a 30% reduction in user-reported issues through proactive troubleshooting and process enhancements.
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Carmen, Cebu
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 14
- Influence: 19
- Steadiness: 37
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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