I'm a CRM Specialist and B2B Virtual Assistant with experience in fraud analysis, team leadership, and e-commerce operations. I specialize in CRM data management (Salesforce/HubSpot), lead tracking, pipeline reporting, and stakeholder coordination — helping clients stay on top of their business without missing a detail.
What sets me apart: I've worked in high-stakes environments where accuracy wasn't optional — managing banking CRM data at Sutherland and supervising a 24-person team with weekly KPI reporting. I bring that same discipline to every client engagement. Fluent in English, available full-time, and ready to hit the ground running.
Experience: Less than 6 months
Experience: 6 months - 1 year
Years of experience in customer support related to the card industry. Handling cardholders professionally, ensuring their personal information is accurate and safe.
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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