Neicol
Customer Service & Administrative VA | Communication • Training • SOP Manage
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
July 10th, 2026 (6 days ago)
Member Since
December 18th, 2025
Profile Description
I’m a reliable Virtual Assistant with a strong background in customer service, communication, and SOP-based workflows. I hold a Bachelor of Arts in Communication and have experience handling high-volume inquiries, resolving issues calmly, and maintaining a friendly, professional tone at all times.
I’m detail-oriented, quick to learn new systems, and comfortable with inbox management, CRM tools, documentation, and team coordination. I also have experience in content creation and basic design support using Canva. I take pride in providing excellent guest and client support and contributing to smooth daily operations.
Flexible with U.S. time zones, with reliable internet, and open to long-term work.
Top Skills
Marketing » Content Creation » Article Writing
Experience: Less than 6 months
I did my internship in The Freeman as an Entertainment Beat writer
Video Editing
Experience: 6 months - 1 year
This is my passion and I used to edit videos on my freetime and also edit in school
Coaching » Training and Development
Experience: 6 months - 1 year
I handled classed and was a trainer in a healthcare account
Other Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
I have experience in technical support, handling troubleshooting for telecommunications services including cable, internet, landline, and mobile phones.
Customer Support » Insurance » Medical Insurance
Experience: 1 - 2 years
I have 1 year and 7 months experience as Member Service Advocate in Cigna Prescription Drug Plan
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Carcar, Cebu
- Tests Taken
- IQ
- Score: 122
- Government ID
- Sign Up with Pro Account to View
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