Chat Support Representative and Creator and Strategist

I specialize in creating high-converting video ads for Meta and social media. My workflow combines expert editing with AI tools like Heygen, Sora, and CapCut to deliver professional, hook-driven content. I focus on viewer retention and direct response, ensuring every edit is optimized to capture attention and drive sales. I am reliable, detail-oriented, and ready to help scale your ad performance.

I have 3 years of experience as a Chat Support Representative, assisting customers with troubleshooting, billing concerns, and general inquiries. My role involved resolving customer issues efficiently, guiding users through processes, and providing excellent customer service to ensure a positive experience. I handled billing-related concerns, explained charges, processed requests, and worked to maintain high customer satisfaction.