E-Commerce Virtual Assistant and Customer Service PRO

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

High school diploma

Last Active

April 21st, 2024 (7 days ago)

Member Since

May 27th, 2017

Profile Description

Elevate Your Experience with a Premium Customer Service PRO and Virtual Assistant – Your Ultimate Jack of All Trades! 

8 Years of Exceptional Customer Service in the Dynamic e-Commerce Industry! 
4 Years of Mastery as a Digital Support and Organization Virtuoso! 
3 Years of Entrepreneurial Triumph with 50k+ Products SOLD! 

Are you ready to take your business to new heights? Look no further! 

As a seasoned Virtual Assistant with a knack for providing premium customer service, I'm here to redefine your expectations and bring versatility to the forefront.

Your Ultimate Jack of All Trades

Imagine having a professional by your side who not only anticipates your needs but masters them effortlessly. With a wealth of experience, I've cultivated a skill set that makes me your go-to resource for a wide array of tasks. Whether it's administrative support, research, scheduling, or correspondence, consider it done – and done with finesse.

Here are the things I can offer to the table: 

Customer Service Support | Phone, Email, and Chat Support 
Helpdesk Manager  
Virtual Assistant  | Administrative Support 
E-commerce Support  
Social Media Manager  
Cold-Caller | Outbound Sales Agent 
Canva Graphic Designer 
Data Entry | Research
Training and Learning Materials Designer

Premium Customer Service PRO 
Your clients are the heart of your business, and delivering exceptional service is paramount. I'm not just an assistant; I'm your ambassador of quality service. From handling inquiries with grace to ensuring seamless interactions, I'm dedicated to leaving a lasting impression on your clients, fostering loyalty and satisfaction.

Customer Service Team ManagerEmail Suppor
Live Chat Support
Phone Support
Ticket Management
Order Management
Social Media Customer Support
Complaint Management
Feedback Collection
Appointment Scheduling
Billing and Payment Assistance
Follow-up Communication
Customer Education/Walkthrough 
Customer Surveys
Escalation Management

Customer Service Tools I am an expert in: 
Zendesk 
Happyfox 
Livechat 
Gorgias
 Freshdesk
Salesforce

VOIP Tools and Companies I am expert in: 
Ringcentral 
Velantro 
JaberSkype 
Zoom

Elevate Your Efficiency 

Time is your most precious asset, and I value it as much as you do. Urgent tasks are my specialty; I thrive under pressure and deliver with lightning speed without compromising on quality. My commitment to your success means that every task I undertake is executed meticulously and promptly.

Here are some of the other tasks that I can do so you can save time:
 
 Administrative Assistance: Email management
Calendar scheduling
Data entry
Document formatting
Research
Travel arrangements
File organization
Reminder services
Online research
Meeting support
Proofreading and editing
Appointment scheduling
Event planning
Customer support
Expense tracking
Online shopping assistance
Transcription
Note-taking
Task reminders
  
eCommerce Support: 

Product Listings
Order Management
Inventory Management
Customer Inquiry 
Handling Returns and Refunds
Shipping Logistics
Live Chat Support
Payment Assistance

Social Media Management: 
Content Creation
Community Engagement
Platform Management
Influencer Collaboration
Inbox Management
Content Scheduling
Content Caption
Meta Business Suite

CRM I am proficient with:
Zoho CRM
Salesforce
HubSpot CRM  

AI Content Generation Tool: 

ChatGPT
Copy.ai
WordAI
Grammarly

Tailored to Perfection 

I understand that each project is unique. That's why I bring adaptability and a customized approach to every task. Whether you require minimal guidance or have specific preferences, I'm here to ensure that your vision becomes reality. Your success is my priority, and your satisfaction is non-negotiable.

Why Choose Me?

Unmatched Versatility: I'm not just another assistant – I'm a master of many trades, ready to tackle whatever challenge comes my way.

Premium Customer Focus: Your clients deserve the best, and I'm committed to delivering exceptional service that leaves a lasting impression.

Efficiency Redefined: Time-sensitive tasks are a breeze for me. I'm dedicated to amplifying your productivity without compromising on quality.

Tailored to You: Your preferences and needs are at the forefront of every action I take. Your success story is unique, and I'm here to help you script it flawlessly.


Ready to witness the transformation? Let's collaborate and rewrite the rules of efficiency, service, and success. Get in touch today and experience the magic of having a Premium Customer Service PRO and Virtual Assistant who truly understands your aspirations!