Customer Support VA | Email & Chat | Shopify | CRM | 3+ Years Experience

Overview

Looking for full-time work (8 hours/day)

at $8.25/hour ($1,600.00/month)

High school diploma

Last Active

June 3rd, 2026 (yesterday)

Member Since

December 12th, 2025

Profile Description

If your inbox is full, customer messages are piling up, and you’re spending too much time handling daily tasks instead of growing your business — that’s where I can help.

Running an online business isn’t just about sales. It’s also about managing customer communication, keeping operations organized, and making sure nothing falls through the cracks.

Hi, I’m Precious — a Virtual Assistant with 3+ years of experience in customer support and administrative operations.

I help business owners stay organized, respond to customers efficiently, and handle the day-to-day tasks that keep operations running smoothly.

Here’s what working with me looks like:

• Your inbox is organized and responded to on time
• Customers receive clear, professional support
• Orders, issues, and follow-ups are handled properly
• Your backend tasks are no longer overwhelming

Here’s how I can support your business:

Customer Support (Email & Chat)
I handle high-volume inquiries including order tracking, billing concerns, and customer questions while maintaining strong satisfaction.

Order & Issue Management
I assist with tracking orders, resolving issues, and ensuring customers are updated and supported.

Shopify Product Listing & Store Support
I upload products, manage variants, and help maintain an organized and functional store.

CRM & Admin Support
I maintain accurate records, manage data, and keep workflows organized using tools like ClickUp and CRM systems.

Legal Intake Support (Training + Hands-On Exposure)
I completed training in legal intake workflows, including client communication, case documentation, and lead qualification, with hands-on exposure to tools like Filevine.

Lead Handling & Appointment Setting
I support follow-ups, scheduling, and customer coordination when needed.

I’m detail-oriented, reliable, and experienced in handling 50+ customer interactions daily while keeping communication clear and organized.

If you’re looking for someone who can manage your support, organize your operations, and assist with structured workflows — I’d be glad to help.