Lead Generation & Research Specialist

I have experience in Customer and Sales Support where I assisted clients with inquiries, provided product information, and ensured smooth communication between customers and the sales team...

I have experience conducting research as part of office and administrative support. My work included gathering information from reliable sources, organizing data, verifying accuracy, and preparing summaries or reports for internal use. I managed documents efficiently and ensured that all research findings were clearly presented and easy to understand....

I have strong experience in collecting, organizing, and verifying data from reliable online sources. My work includes researching companies, contacts, markets, and industry information, then compiling the details into well-structured spreadsheets or CRM systems. I ensure that all data is accurate, up-to-date, and relevant to the client’s needs. I use a combination of online tools, search techniques, and verification methods to deliver high-quality information that supports decision-making, lead generation, and business development.

I have hands-on experience using Zoho CRM for lead management, data entry, and organizing customer information. I am familiar with creating and updating records, tagging and segmenting leads, tracking communication history, and generating basic reports. I also understand how to use Zoho’s workflow features to streamline tasks and maintain clean, accurate data. My work in Zoho focuses on improving lead quality, ensuring data consistency, and supporting efficient sales follow-up.

I have solid experience in conducting product research by analyzing market trends, comparing competitor products, and evaluating pricing, features, and customer feedback. I gather information from multiple reliable sources to identify high-demand or high-performing products that fit the client’s goals. My work includes organizing research findings into clear, easy-to-understand reports or spreadsheets to support informed decision-making. I focus on accuracy, thoroughness, and providing valuable insights that help businesses choose the right products and stay competitive in the market.

I have experience in office administration and data processing using SAP, including entering, updating, and verifying data across various modules. I handled daily administrative tasks, maintained accurate records, generated reports, and ensured that all information in SAP was complete, up-to-date, and error-free