Sheena
Senior Fraud Analyst & Executive Admin Specialist | Escalation Expert
Verified
Overview
Looking for any work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelor's degree
Last Active
July 8th, 2026 (yesterday)
Member Since
December 9th, 2025
Profile Description
I am a versatile professional with a decade of experience spanning Fraud Analysis, Customer Escalations, and Administrative Support in high-pressure international environments.My background is built on a "Jack of all trades" philosophy, meaning I am as comfortable investigating complex financial settlement issues as I am managing executive calendars or assisting sales teams with quotations.
+4
In my recent roles at Western Union and VXI, I have specialized in resolving the toughest customer cases, managing direct-to-bank transaction concerns, and ensuring 100% compliance with risk protocols.I bring a global perspective from my years working in Dubai, which has honed my ability to collaborate with multicultural teams and Regional Operation Managers (ROM) to keep business running smoothly.
+4
Whether you need a detail-oriented analyst to protect your bottom line or a proactive assistant to streamline your operations, I offer a blend of technical proficiency in CRM, ticketing platforms, and MS Office with a tireless commitment to accuracy
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Professional Services » Management Services » Call Center Operations Management
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Office and Administration » Executive Assistance
Experience: 2 - 5 years
Coaching » Credit Repair » Risk Analysis
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela City, NCR
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 28
- Influence: 25
- Steadiness: 34
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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