Kimberly

Support Specialist

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Overview

Looking for part-time work (4 hours/day)

at $7.94/hour ($768.00/month)

Associates degree

Last Active

July 11th, 2026 (3 days ago)

Member Since

December 8th, 2025

Profile Description

With a strong foundation in e-commerce customer support and virtual assistance, I bring over six years of experience delivering high-quality service across fast-paced digital environments. My background includes managing order inquiries, processing returns and refunds, coordinating with logistics teams, and maintaining CRM systems to ensure seamless online customer experiences. Alongside this, I have supported executives and teams as a Virtual Assistant—handling email management, scheduling, lead processing, content creation, and administrative tasks that streamline operations. This combination of e-commerce expertise and versatile VA skills enables me to provide dependable, efficient, and customer-focused support to any organization.

Top Skills

Experience: 6 months - 1 year

I have extensive experience providing end-to-end e-commerce support, including handling customer inquiries, processing orders, returns, and refunds, and resolving product or delivery issues with accuracy and professionalism. I collaborate closely with logistics teams to track shipments and ensure timely resolutions, while maintaining organized CRM systems to monitor lead status, customer interactions, and sales progress. I also stay updated on product features, industry trends, and competitor offerings to deliver informed, effective support that enhances customer satisfaction and drives business results.

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Panabo City, Davao del Norte
Tests Taken
None
Government ID
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