I am an experienced insurance professional with 15+ years of experience supporting U.S. Property & Casualty insurance and healthcare operations. I specialize in underwriting support, policy servicing, renewals, loss runs, CLUE reports, Certificates of Insurance (COIs), invoicing, policy cancellations and reinstatements, and inspection order and report review.
I also have extensive experience in quality assurance, conducting audits, identifying root causes, ensuring compliance with SOPs and quality standards, and driving process improvements to enhance accuracy and operational efficiency. Throughout my career, I have managed high-volume documentation, coordinated with internal and external stakeholders, maintained shared mailboxes, and delivered timely, detail-oriented support in fast-paced environments.
Known for being dependable, analytical, and highly organized, I take pride in producing accurate work, adapting quickly to new processes, and continuously finding ways to improve efficiency. I am eager to bring my strong insurance operations background, commitment to quality, and dedication to excellent service to organizations seeking a reliable remote professional.
Specialties: U.S. Property & Casualty Insurance • Underwriting Support • Policy Servicing • Quality Assurance • Loss Runs • Inspection Review • COIs • Renewals • Invoicing • Cancellations & Reinstatements • Mailbox Management • SOP Compliance • Process Improvement • Administrative Support.
Experience: 10+ years
Processing insurance documents, coordinating with stakeholders via email, maintaining trackers, mailbox management, and updating systems for accurate records.
Experience: 5 - 10 years
QA support, QA reports and databases, monitoring audit progress, and ensuring timely completion of tasks in line with underwriting timelines.
Experience: 5 - 10 years
Underwriting support, policy reviews, renewals, loss runs, CLUE reports, cancellations, reinstatements, Certificates of Insurance (COIs), invoicing, and inspection order/report review, and mailbox management.
Experience: Less than 6 months
Supported training, coaching, and continuous process improvement initiatives.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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